Shipping
Domestic Shipping
Most shipping will be through UPS as allowed with USPS as back up shipping.
*Note* Due to certain regulations we unfortunately will not sell nor ship products to New York, Rhode Island, New Jersey, and Illinois.
Returns
**ALL SALES ARE FINAL**
You have 48 hours from receiving your order to inform us of any missing items or physical damage. We have a 30 day return policy on defective products. The products must indeed be defective, and a refund will be issued in the form of original payment or store credit. If the original form of payment is unavailable, store credit may be issued at our discretion.
Warranty
Return labels will only be issued within 30 days of North Star AG & Equipment purchases. It will be the owners responsibility to return the gun to North Star AG & Equipment after 30 days.. North Star AG & Equipment will ship warranty repairs back to the customer at our cost.
OTHER EXCLUDED ITEMS.
Clearance Items
Final sale Items
Special-order items Custom-made products
We reserve the right to refuse any return if the item does not meet the above criteria or at the discretion of store management.
To initiate a return, please contact us via: phone at 541-601-3717 or email northstarairguns@gmail.com to obtain a return authorization. Please include your original order number and reason for the return. Returns that are shipped without authorization may not be accepted. Please allow up to 7 business days for your refund to be processed once your return is received.